Terms of Use of the Website


By using the website www.must-online.be (or any other website available via a domain name owned by SPRL MUST and from which the internet user is referred to the website www.mustonline.be; the « Website »), you agree to these terms of use of the Website (hereafter referred to as «Terms of Use»). We reserve the right to change, modify, add or remove portions of these Terms of Use at any time. You should check these Terms of Use periodically for changes. By using this Website after we post any changes to these Terms of Use, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to these Terms of Use, you should not use our Website.

1. Restrictions on Use of content

Unless otherwise specified, we grant you a non-exclusive, non-transferable, limited right to access, use and display this Website and the material provided hereon for your personal, non-commercial use, provided that you comply fully with the provisions of these Terms of Use. This Website contains information, photographs, text, graphics, music, sounds, creative suggestions, messages, comments, ideas, notes, articles and other materials (collectively, "Content") that are (or may be) protected by intellectual property and/or other proprietary rights All Content is copyrighted under applicable copyright laws and we own a copyright in the selection, coordination, arrangement and enhancement of such Content. Without prior explicit and written authorization, you may not modify, publish, transmit, distribute, perform, participate in the transfer or sale, create derivative works of, or in any way exploit any of the Content, in whole or in part. When Content is downloaded to your computer, you do not obtain any ownership interest in such Content. By using this Website, you agree not to use any robot, spider, other automatic device or manual process to monitor or copy web pages from the Website or any content contained herein without SPRL MUST’s prior written permission. You undertake not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website.

2. Privacy Policy

The SPRL MUST engages itself to protect your private life and confirms that the personal data collected on this Website will be processed in respect of the General Data Protection Regulation (EU) 2016/679 (henceforth GDPR).


The personal data will be processed by the SPRL MUST, of which the societal seat is situated at 1190 Forest (Belgium), Avenue Massenet 6, registered under the enterprise number 0430.294.671, in her quality as controller and processor of the personal data.

 The SPRL MUST only processes the following data: name, first name, address, telephone number, e-mail.

 Your data will only be processed by the SPRL for the supply of the services for which you have registered yourself on our website, the processing of your requests for information and/or comments on our products, the processing of your offer requests and the execution of your order (manufacture, delivery, installation). This processing of your data is based on articles 6.1,a (your consent) and 6.1, b (the performance of a contract concluded with you) GDPR.

 In case of an order, the SPRL MUST will only communicate your name to the manufacturer USM in Switzerland (for the labelling of the packets). Your data will also be transferred to our subcontractor in light of the delivery and installation of the ordered furniture. The latter will not keep the data after the execution of its mission (the delivery and installation documents will be given back to the SPRL MUST).

 We draw to your attention that you have the right of access to the personal data concerning yourself, to limit it and, the case being, to demand the rectification of all faulty or incomplete data. You also have the right to demand the erasure of the data under the conditions as fixed in article 17 GDPR, to object to the processing under the conditions as fixed in article 21 GDPR and the right to ask a copy of your data in a structured, commonly used, machine-readable format as to transmit them to another controller. You can exercise this right by addressing every demand, via your preferred method, by e-mail to usm.must@skynet.be, by telephone to +32 2 347 03 18, by fax to +32 2 343 49 79 or by post to the address of the societal seat of the SPRL MUST, situated at 1190 Forest (Belgium), Avenue Massenet 6.

 Your data will be kept for 15 years after the execution of your last order.

 You have also, in accordance with article 77 GDPR, the right to lodge a complaint with a supervisory authority if you judge that the processing of your personal data constituted a violation of GDPR.

 The SPRL MUST has taken the technical and organisational measures to assure the confidentiality and security of your data : they are  only accessible on a computer, by the persons disposing of a “login” and passwords, and only by the persons that need to have access to this data as to execute the contract ; the computers are protected by antivirus software, including a “firewall”.

 Our Website does contain links to other websites that are not kept nor managed by the SPRL MUST. Please note that the SPRL MUST cannot be held liable for the practices of these website concerning the protection of private life, and that the hereby exposed rules only apply to the data collected on our Website.

3. Disclaimer of warranties

Please note the following important disclaimer of warranties.

The products, offers, Content and materials on this Website are provided "as is" and without warranties of any kind, either express or implied. Except as prohibited by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, satisfactory quality and fitness for a particular purpose, compatibility, security, accuracy or non-infringement of intellectual property. Neither SPRL MUST nor any of our licensors, licensees, service providers or suppliers warrants that this Website or any function contained in this Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the servers that make this Website available are free of viruses or other harmful components.

SPRL MUST, as well as its licensors, licensees, service providers or suppliers disclaim any warranty regarding the use of or regarding the results of the use of the products, offers and of the Content of the Website in terms of correctness, accuracy, reliability or otherwise. SPRL MUST has no obligation to update its Website or the Content thereof and disclaims any responsibility for not updating the Website.

These disclaimers apply to the fullest extent permitted by law.

4. Limitation of liability

You expressly understand and agree that (to the fullest extent permitted by law) we shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever. If you are dissatisfied with any portion of our Website, or with any of these Terms of Use, your sole and exclusive remedy is the discontinuation of your use of this Website.

5. Hyperlinks to third party websites

SPRL MUST may provide different types of links to other websites owned, controlled or operated in whole or in part by third parties. The links to any such third party websites are provided solely for your convenience and information. The content in any of these third party websites is not under SPRL MUST's control, and if you decide to access any such website, you do so entirely at your own risk. The fact that SA MUST provides a link to a third party website does not mean that SPRL MUST endorses, authorizes or sponsors any such site or that it is affiliated with such third party. Any mention on the Website of a third party's products or services which is provided for your convenience and information purposes only does not constitute an endorsement nor a recommendation of such products or services by SPRL MUST.

Furthermore, web sites owned, controlled or operated in whole or in part by third parties may provide links to this Website. SPRL MUST did not examine the content of these websites and has no influence or say whatsoever in the content or other characteristics of these websites.

6. Indemnification

You agree to indemnify, hold harmless and, at our option, defend SPRL MUST and our officers, directors, employees, employees, stockholders, agents and representatives from any and all third party claims, liability, damages and/or costs (including, but not limited to, reasonable attorneys fees and expenses) arising from your improper use of this Website, your violation of these Terms of Use, or your infringement, or the infringement or use by any other user of your internet account, of any intellectual property or other right of any person or entity.

7. Editing or printing mistakes

It is possible that a product or service of SPRL MUST is presented on the Website mentioning an erroneous price due to an editing or printing mistake. SA MUST reserves the right to cancel any order of a product or service made on the basis of the erroneous price. In case your account or credit card would already have been debited for that order on the basis of an erroneous price prior to the cancellation by SPRL MUST of the order, SPRL MUST will credit your account or credit cart with the amount of the order made on the basis of the erroneous price.

8. Territory

The information and offers available on this Website are, subject to express mention to the contrary, only available for the Belgian market. SPRL MUST does not guarantee that the products available on the Website are available or applicable to other countries than Belgium.

9. Governing Law and Choice of Forum

These Terms of Use shall be governed by and construed in accordance with the laws of Belgium, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to your use of this Website or these Terms of Use shall be filed only before the Courts of Brussels (Belgium) and you hereby consent and submit to the personal jurisdiction of such court for the purposes of litigating any such action.

10. Miscellaneous Terms

If any provision of these Terms of Use shall become or be declared unlawful, void, or for any reason unenforceable, such provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions. These Terms of Use are the entire agreement between you and SPRL MUST relating to the subject matter herein.

This Website is operated by SPRL MUST, with registered office Avenue Massenet, 6 in 1190 Forest, company number 0430.294.671. If you have any questions or concerns, you may contact us by email at usm.must@skynet.be or by post at the aforesaid address.